We text your missed callers back inseconds.
A done-for-you SMS recovery service for local residential trades — HVAC, plumbing, electrical, roofing, garage door, pest, locksmith. The moment you miss a call, we text them back from your number before they call your competitor.
- Setup
- 5 days
- Retainer
- $200–$400/mo
- Reported recovery
- 40–55%
Missed call
+1 (817) 555-0192
Auto-SMS sent from your line
“Sorry we missed your call — text us what you need and we’ll get a tech out today.”
Caller replies: “AC is out, two kids, need someone today.”
Job booked — $385 service call scheduled 4:15 PM
We texted the dispatch board and your CRM.
Why this exists
A homeowner whose AC fails at 6 PM has already called your two nearest competitors by the time your voicemail greeting finishes. The race is over before it starts.
We are not a chatbot, not a CRM, and not another dashboard to log into. The whole product is one thing: a short, helpful text sent from your line, fast enough to beat the next search result.
Done-for-you means we run it, you take the bookings. A $400/month retainer recovers one $385 service call and we are already ahead.
How it works
A five-business-day pilot, not a six-month implementation.
We plug into the line you already have, write two or three messages in your voice, and ship. No software rollout, no seat licenses.
- Step 01
We hook onto your existing line
A small forwarding change on your existing business number. No new number, no new hardware, no app for your team to learn.
- Step 02
You approve the SMS templates
Two or three short messages in your voice — what we send right after a missed call, and a follow-up if they do not reply. That is the entire library.
- Step 03
We run it, log the recoveries, report weekly
Every recovered call lands in a weekly summary with the dollar value attached. You see what came back. Adjust the templates if you want.
What the caller sees
A missed call becomes a job ticket before they hit redial.
Four messages, eight seconds each, no app for the homeowner to install. The text arrives from the same number they just dialed — that is the whole reason they open it.
- Moment of missed call
- Our system detects the missed-call event on your line in under one second.
- Auto-SMS fires
- A short, on-brand text goes out from your real business number while they still have you in their head.
- Caller replies
- They describe the job — usually what they would have said if they had reached a human.
- You get the booking
- Reply texts the dispatch board, your CRM, or your email. You take it from there.
Built for
Local trades with a real Google Business Profile and a phone that rings.
- HVAC, plumbing, electrical, roofing
- Garage door, pest control, locksmiths
- One truck or a small team
- A real Google Business Profile with live call traffic
- Owner-operator who takes the call personally — not a call center
Not for
We say no on purpose, so the yes is worth something.
- Franchises and large multi-region shops
- Shops already paying Podium, Birdeye, or ServiceTitan
- Anyone with a live 24/7 answering service
- New businesses without steady inbound call volume yet
Pricing
One number, one product, one price.
We bill a flat retainer. There are no per-message fees, no seat licenses, no upsell to a richer tier. The pilot is $0 setup, 14 days free so you can see real recovery on real traffic before deciding.
Pilot
Free 14 days
Live on your line, real recovery numbers in your inbox every Friday. Cancel any time in week one.
Retainer
$200–$400/mo
Tied to your call volume. A solo shop with one truck sits at $200; three-truck teams with full after-hours traffic sit at $400.
Compared to
A fraction of the bill
Podium and Birdeye start near $300/mo before per-location fees. ServiceTitan runs four figures. An in-house call center costs more before the first call rings.
FAQ
Direct answers, no fine print.
Questions we hear on every first call. If yours is not here, write us and we will answer same-business-day.
Email usNext step
Five business days to a live pilot. One inbox to start it.
Write us at hookset@polsia.app. Tell us the trade, the city, and roughly how many calls a week miss. We will reply same-business-day with the actual numbers you should expect.
No setup fee · 14-day free pilot · cancel in week one
We will not promise a guaranteed close rate, we will not sell you a CRM, and we will not bundle an AI voice agent you did not ask for. When the SMS product is dialed in, we layer the voice piece on top — not before.